FAQs

Loane Bros Inc

  • How does the tent rental process work?

    Our process begins with a free on-site assessment where we evaluate your venue, understand your event needs, and discuss your specific requirements. After this consultation, we create a customized layout design optimized for your space and event flow. We then provide a detailed quote based on your rental duration and specifications. Please contact Loane Bros., Inc. to initiate this process.
  • How long are your rental periods?

    We provide flexible rental timeframes tailored to your event requirements. Most clients select 1-3 day rentals that encompass setup, the event itself, and removal. For longer events such as festivals or multi-day corporate functions, we offer extended rental options to accommodate your specific timeline.
  • What happens if it rains?

    Our tents are designed to handle normal weather conditions, including light rain and moderate winds. During severe weather, our team works directly with you to either adjust the event timing or implement additional protective measures such as enhanced anchoring systems and sidewall installations to ensure safety and comfort.
  • What is your cancellation policy?

    We understand that plans sometimes change. Our cancellation policy balances fairness with our operational commitments for preparation and scheduling. The specific terms depend on the notice period provided and the scale of your event. We will explain these conditions in detail during your initial booking consultation.
  • Can I decorate the tent myself?

    Certainly, we encourage clients to personalize their rented tent spaces. We provide guidelines on appropriate decoration techniques and suitable mounting locations. For those requiring assistance, we offer various lighting options, drapery solutions, and decorative elements, along with professional installation services.
  • Is there a minimum order amount for party rentals?

    No, we do not enforce minimum order quantities for our party supply rentals. Clients are welcome to rent any number of items required for their specific event needs.
  • Do you offer delivery?

    Yes, we offer both delivery services and pickup options to suit your convenience and event logistics requirements.
  • Can you create custom designs?

    Absolutely, our design specialists develop custom awning solutions specifically tailored to your unique specifications, architectural requirements, and brand identity. We invite you to browse our project galleries to view examples of our previously completed custom installations.